Shipping/Returns/Refunds

All *Clearance and Super Sale Marked merchandise is FINAL SALE (NO returns, NO refunds, NO exchanges)
 
Returns/Exchanges will only be accepted within 30 days of purchase date. 
We expect all merchandise to be returned to us as it was received; original packaging, tags attached etc.  We will NOT accept any merchandise that has been worn or shows signs of being used; including clothing, hats, shoes or merchandise that has been customized, tailored, embellished or otherwise altered.
 
If an order is returned that qualified for Free, reduced fee or $1.00 shipping specials the customer will need to pay for the actual shipping cost incurred by us which will be deducted from the refund.  An order that is placed via the web and then is later cancelled will be subject to a 3.5% credit card processing fee. 
 
Due to the intimate nature of athletic supporters and cups, compression tights and shorts, we unfortunately CANNOT offer returns or exchanges on these items.
 
We will not accept any of the following for return-unless unopened and unused with tags attached; socks and whistles. (*Whistles may be exchanged only if due to manufacturer defect).  
 
Return ExceptionsWe cannot accept partial returns on items purchased as part of a package, such as starter packages or discount packages. You may exchange for sizing, however credit cannot be issued on partial returns on package purchases as our packages are discounted.
 
We will not accept any damaged items for return, please take care when packaging your return to us to ensure it gets to us in good condition.    
 
Returns: First email smitteesez.smitteez@gmail.com to obtain an R.A.#, be sure to include in the email subject line your original order # and a brief explanation of what and why you are returning the merchandise. Please allow up to 2 business days for an RA# as they are not computer generated.  BE SURE TO WRITE YOUR RA# ON THE OUTSIDE OF YOUR PACKAGE, IT WILL NOT BE ACCEPTED TO OUR FACILITY WITHOUT ONE.  Upon receipt/inspection of your return, you will recieve an email regarding the status of your credit which will be issued within 14 business days.
 
*If you return merchandise back to us without placing a re-order your credit will reflect a 10% deduction (processing/restocking fee).